Terms and Conditions

Reservations & Cancellation Policy

All cancellations must be received 48 hours prior to arrival. A charge of one night’s accommodation will apply to cancellations received less than 48 hours prior to arrival. A booking made online should be cancelled online. Advance purchase rates are non-refundable.

Private Bookings:
If you have made a reservation to stay with us on a Friday or Saturday it is most likely that there will be a wedding in the Castle. The Castle will be busier and a late residents bar will operate. All cancellations must be received 48 hours prior to arrival. A charge of one night’s accommodation will apply to cancellations received less than 48 hours prior to arrival. A booking made online should be cancelled online. Advance purchase rates are non-refundable.

Booking.com / Expedia bookings:
Bookings made through Booking.com or Expedia have a 7-day cancellation policy after which a charge applies. Any booking made through Booking.com must be cancelled through their site. Advance purchase rates are non-refundable.

Wedding Bookings:
If you are booking your room for a wedding in the Castle a 7-day cancellation policy applies. A charge of one night’s accommodation will apply to cancellations received less than 7 days prior to arrival. Please note that at this stage you are booking a room, the Bride & Groom have the final decision on room allocations for the day. A booking made online should be cancelled online. Advance purchase rates are non-refundable.

On arrival:
The Front Desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, the rate is subject to change.

Access:
As the Castle, does not have an elevator all rooms are accessed via stairs. Should you have any special needs please contact the hotel and we will be happy to assist you. 

Check In & Out Times
Check -In to the Castle is from 3pm & 4pm for The Lodge
Check out is 12 noon

Breakfast
Served from 8am-10am daily

Checking In
• On arrival please make your way to Ballyseede Castle for registration.
• Rooms are available in the Castle from 3pm and The Lodge from 4pm and vacated by 12noon on the of departure.
• Should you require access to your room earlier, we will endeavour to accommodate this but cannot guarantee the availability.
• While we have resident dogs and horses on the property, please note no pets of any kind are allowed.
• In compliance with Irish law, all bedrooms and indoor areas at Ballyseede Castle are non-smoking.

Wedding Booking Terms & Conditions

  1. All reservations and agreements are made upon, and are subject to, the rules and regulations of Ballyseede Castle and the following conditions:
  2. Provisional Bookings are held for two weeks, after which they are automatically released. A deposit of €1,500.00 is required to guarantee your booking. We reserve the right to request a further €1,500 six month before the wedding date. We regret that this deposit is non-refundable and non-transferable in the event of cancellation.
  3. A minimum of ten rooms must be booked and a further ten rooms may be booked, subject to availability. A username and password is provided to be given to your guest who can then book their room directly through our website www.ballyseedecastle.com at the discounted wedding rate. A seven-day cancellation policy applies. Any rooms un-named or not booked and guaranteed to a credit card or without a deposit paid will be automatically released back to the hotel 8 weeks prior to the wedding date and will be made available for free-sale to the general public.
  4. The quotation herein is subject to a proportionate increase to meet cost of foods, beverages and other costs of operations, existing at the time of performance of our undertaking by reason of increase in present commodity prices, labour costs, taxes or currency values. Patrons expressly grant the right to the hotel to increase the prices herein quoted, or pay such increased prices and to accept such substitutions. Prices are quoted at the current 9% VAT rate. Any increases in the VAT rate will be automatically added to the final account.
  5. Restrictions and conditions apply to all enquiries for weddings on Bank Holidays and over the Christmas
  6. and New Year periods. (Bank Holidays include dates in Ireland, the U.K. and Northern Ireland).
  7. A final attendance figure must be supplied to the manager three days before of the function. The final figure is the minimum number of meals for which the organisers guarantee payment as provided. Additional meals will be served if space and staff are available, without guarantee or obligation by the hotel to provide such extra meals. Any such additional meals will be charged at the quoted price.
  8. Children are welcome to attend the wedding celebration and suitable menu items will be available to meet their requirements. Children 12 and over will be charged at the same rate as adults. Children under 12 will be offered a children’s menu and charged accordingly.
  9. Performance of this agreement is contingent upon the ability of the hotel management to complete the same, and is subject to labour troubles, disputes or strikes, accident, government requisitions, restrictions upon travel, transportation, foods, beverages or supplies, and other causes, whether enumerated herein or not, beyond control of the management preventing or interfering with performance.
  10. The Hotel receives evidence of any adverse alteration in the Clients Financial situation.
  11. Should any guest attending the event behave in any way considered to be detrimental, offensive,
  12. or contrary to normal expected standards of behaviour.
  13. No beverage of any kind will be permitted to be brought into the hotel by the patron or any of the patron’s
  14. guests or invitees from the outside without the special permission of the hotel, and the hotel reserves the right to make a charge for the service of such beverages.
  15. The policy of the hotel is to have speeches at the end of the meal. A fee of €150 will be added if you choose to have speeches at any other time.
  16. We are delighted to offer wedding couples that choose Ballyseede Castle as the venue for their wedding, the option to privately hire the Coachroom or Stone Room for their Civil Ceremony or Blessing. An additional hire charge of €500.00 applies to the Coachroom, or €300.00 for the Stone Room.
  17. It is essential that all entertainment arrangements have the approval of the Hotel Management, prior to the date of your reception. The disco is not permitted to run later than 2 a.m. Non-residents are expected to leave the castle at this time.
  18. The balance of account must be settled on the day of the Reception, by cheque, bank draft or cash, payable to Ballyseede Castle Hotel.
  19. Please note that check in time for residents is from 3.00 p.m. onwards. Check out time is strictly 12 noon, after which time a late check-out supplement applies.